Billing & Operations
Revenue cycle · back office
Claims out right, every payment posted and reconciled, denials with the reason and next step.
Four portals, two services
One organization, one patient and provider record
Portals for clinicians, billers, credentialing and auditors — plus IT and marketing for the practice itself.
Portal
Credentialing & Payer Enrollment
Providers · payers · compliance
Every provider file in one place, every payer application tracked to approval.
Clinical Portal
Records · programs · documentation
Documentation that meets Florida program rules as it is written, eligibility checked first.
Audit Intelligence
Documentation QA · payer readiness
Charts reviewed against payer and state rules before an auditor does it.
Healthcare IT Support
Managed IT · HIPAA-ready
Your practice's network, devices and EHR access — secured, backed up and supported by people who know HIPAA.
Healthcare Marketing
Patient growth · HIPAA-safe
Get found by the patients and referral sources you want — without ever exposing PHI.
What we do
Everything each team needs, explained
Pick a portal or service. Each tab lists what it does today for practices like yours.
Revenue cycle · back office
Billing & Operations
From the superbill to the remittance: claims go out right, every payment is posted and reconciled to the check, and denials come back with the reason and the next step.
Built forBilling managers, practice administrators, owners of multi-practice groups.
Illustration with sample data — no real patient information
What's included
ERA / EOB intake
Upload 835 files or payer PDFs (Availity check details, scanned EOBs) and every check, claim, line and adjustment code is captured. Repeated checks are detected by payer, check number and amount.
Payment analytics
Cash by payer, practice and month, days from service to payment, reversals and provider-level adjustments reconciled to the exact check amount.
Denial management
Every adjustment is classified by CARC category so true denials are separated from contractual write-offs and patient responsibility, each with a concrete next step.
Ask AI reports
Ask in plain English or Spanish — "top 10 denied claims", "everything with CPT T1017" — and get a table, charts, an executive summary and Excel / PDF exports.
Superbills & CMS-1500
Weekly superbills per practice with per-payer fee schedules, diagnosis suggestions, per-day billing status and CMS-1500 generation.
E-signature packages
Contracts, legal documents and employee paperwork sent as signature packages: one link, several documents, signed record with certificate.
HR & time clock
Onboarding, timesheets, NFC time clock with an Android app, payroll support and an encrypted vault for employee documents.
Coding support
HCC / RAF and HEDIS trackers per patient, a quick coding reference and a 590-code ICD-10 to HCC library for family practices.
Multi-practice
Each practice keeps its own providers, payers, banking data and reports, while your team sees the whole group from one login.
Knowledge base & AI assistant
A searchable knowledge base for procedures plus an AI assistant that answers staff questions and looks up NPI and payer data.
Providers · payers · compliance
Credentialing & Payer Enrollment
Every provider's file in one place, every payer application tracked to approval, and expirations caught before they stop a claim.
Built forCredentialing specialists, compliance officers, groups adding new providers or locations.
Illustration with sample data — no real patient information
What's included
Provider files
One file per provider with licenses, NPI, taxonomy, DEA, malpractice and CAQH data, plus alerts before anything expires.
Payer enrollment tracking
Every application per insurance — Medicaid plans, Medicare and commercial — with status, dates, follow-ups and the documents sent.
Florida Medicaid cross-check
Providers are matched against the Florida Medicaid Provider Master List and payer rosters can be imported to reconcile who is really enrolled.
Document portal
Providers and specialists receive a link, upload what is missing and sign forms online — no e-mail back and forth.
Florida forms online
Enrollment and financial-responsibility forms are generated from the provider file and signed electronically, ready to submit.
Connected to billing
Approved providers flow automatically into the practice's billing setup, so claims never wait on a manual copy.
Carrier directory
Insurance contacts, EDI / ERA enrollment sheets and clearinghouse setup per carrier, shared by the whole team.
Alerts
Authorizations about to run out, renewals coming due and applications with no movement show up before they block a claim.
Records · programs · documentation
Clinical Portal
Documentation that meets Florida program rules as it is written: community behavioral health (CBH), targeted case management and TMS, with eligibility checked before the visit.
Built forClinical directors, therapists, case managers, TMS operators and front-desk staff.
Illustration with sample data — no real patient information
What's included
Encrypted records
Patient charts encrypted with AES-256, with referral sources, insurance on file, multi-clinic assignment and a full access audit trail.
Real-time eligibility
Coverage is verified through the Stedi API before the visit; expired or inactive insurance is flagged automatically on the chart.
Community Behavioral Health (CBH)
Session notes, activity-set library, group sessions with automatic per-patient notes and unit control against each authorization.
Targeted Case Management
The Florida 7-step model with the official state forms, certifications, service plans and service logs linked to each authorization.
TMS courses
Courses and episodes with signed pre-procedure checks, medication trials, daily treatment notes, serial scales and compliance gates before each session.
Plans, instruments & consents
Treatment plans with goals and objectives, a library of 37+ assessment instruments and 16 consents with multi-party electronic signature.
Claims Center
Superbills and CMS-1500 built from documented sessions, with authorization and unit checks per CPT before anything goes out.
Integrations
Per-client integrations: SMS appointment reminders, DocuSign for external signatures and telemedicine links inside the chart.
Templates & HR binder
Clinical form templates per organization and an HR binder that tracks staff credentials, trainings and compliance documents.
Director audit view
The clinical director sees missing signatures, overlapping services and compliance gaps across all programs, continuously.
Documentation QA · payer readiness
Audit Intelligence
Charts reviewed against payer and state rules before an auditor does it, with findings cross-checked against what was actually paid.
Built forCompliance teams, clinical directors and owners preparing for payer or state audits.
Illustration with sample data — no real patient information
What's included
Document QA
Charts in Dropbox or Drive are scanned end to end: intakes, biopsychosocials, treatment plans, progress notes and signatures, per patient and date of service.
OCR for scans
Scanned and hard-copy records are read with OCR and AI so they are reviewed with the same rules as native documents.
Rules library
Rules aligned with Florida DOH / MQA and payer requirements, each with severity, plain-language explanation and remediation steps.
Billing cross-reference
Clinical findings are matched to 835 remittances and denials by date of service, so you see what a documentation gap actually cost.
Corrected-note drafts
Drafts of corrected notes are delivered to Dropbox in the note's own format with a problems report; originals are never altered.
Payer packages & reports
Payer delivery packages, executive summaries and detailed per-patient PDF reports, ready to hand to an auditor.
Audit-readiness scores
A readiness score per patient and per program, with the timeline of every document, so you know where to work first.
EOB deduplication
EOBs uploaded more than once are detected at claim level and integrity checks keep totals consistent across the project.
Managed IT · HIPAA-ready
Healthcare IT Support
Your practice's network, devices and EHR access — secured, backed up and supported by people who know HIPAA.
Built forPractice owners, office managers, multi-location groups without in-house IT.
Illustration with sample data — no real patient information
What's included
Help desk
Remote and on-site support for staff and clinicians, same-day response.
Workstations & devices
Setup, updates and lifecycle of PCs, tablets and printers.
Network & Wi-Fi
Segmented, encrypted networks for clinical and guest use.
HIPAA security
MFA, endpoint protection, encryption, phishing training, access logs.
Security Risk Assessment
Annual HIPAA SRA with a written remediation plan.
Backups & disaster recovery
Encrypted daily backups, tested restores, recovery plan.
Microsoft 365 / Google Workspace
HIPAA configuration with BAA, secure email and file sharing.
EHR & clearinghouse access
Connectivity and support for your EHR, Availity and payer portals.
Telehealth & VoIP
HIPAA-compliant video, phones and fax that follow your staff.
Vendor management
One contact for ISP, EHR, hardware and software vendors.
Onboarding / offboarding
Accounts created and revoked the same day someone joins or leaves.
Monitoring
24/7 monitoring of servers, endpoints and backups with alerts.
Patient growth · HIPAA-safe
Healthcare Marketing
Get found by the patients and referral sources you want — without ever exposing PHI.
Built forSolo and group behavioral-health practices, TMS clinics, CBH agencies opening new locations.
Illustration with sample data — no real patient information
What's included
Practice website
Fast, ADA-accessible, HIPAA-aware site with online intake and booking.
Local SEO & Google Business Profile
Show up for "therapist near me" in every location you serve.
Reputation & reviews
HIPAA-compliant review requests and response playbooks.
Provider directories
Psychology Today, Zocdoc, Healthgrades and payer directories kept accurate.
Paid ads
Google and Meta campaigns built within healthcare ad policies.
Social media
Educational, stigma-free content for behavioral health audiences.
Referral marketing
Materials and outreach for PCPs, schools, courts and community partners.
Patient communications
HIPAA-compliant newsletters, reminders and reactivation campaigns.
Brand & print
Logo, brochures, signage and intake packets that match your site.
Analytics
Call tracking and dashboards with no PHI in any analytics tool.
New-payer announcements
Tell patients and referrers when you get in-network with a new plan.
Bilingual content
Everything in English and Spanish for Florida communities.
Beyond the portals
Beyond billing.IT and growth for your practice.
Healthcare IT Support
Your practice's network, devices and EHR access — secured, backed up and supported by people who know HIPAA.
Healthcare Marketing
Get found by the patients and referral sources you want — without ever exposing PHI.
Getting started
Up and running in three steps
We set up the organization with you, load your practices and train each team.
1
We set up your organization
Practices, providers, payers, roles. Your spreadsheets are imported, not retyped.
2
Each team gets its portal
Clinicians document, billers post and follow denials, credentialing tracks, auditors review.
3
You see the whole picture
Payments, denials, findings and enrollment in one place — reports in English or Spanish.
Security & compliance
Built for protected health information
Every record encrypted, every change logged, every user scoped to their practices.
Encryption at rest and in transit
Patient identifiers encrypted field by field with AES-256; all traffic over TLS.
Role-based access per practice
Users only see the practices they belong to; admins manage granular permissions.
Complete audit trail
Who created, changed or exported what, and when — in every module.
Google Cloud infrastructure
App Engine, Cloud SQL and Cloud Storage in the United States, daily backups.
0
Portals and services
0
bit AES field encryption
24/7
Monitoring and backups
EN · ES
Bilingual reports and support
Partners
Built with partners we trust.
The technology and service partners behind AlbaMed.
Featured partner
ALBADIGI
ALBADIGIDigital business tools — websites, NFC cards, booking, invoicing and CRM — for the practices and professionals we serve.
Visit albadigi.com
Featured partner
BILLMED SOLUTIONS
BILLMED SOLUTIONSMedical billing and coding, revenue cycle management and claims recovery — for behavioral health, ABA, dental and physician practices.
Visit billmedsolutions.org
FAQ
Questions we hear most.
It depends on the portals and services you use and on the number of practices. Tell us about your practice and we send a quote within one business day.
It depends on the number of practices and providers. We set up the organization with you, import your existing spreadsheets and documents, and train each team on its portal before going live.
Yes. Patient identifiers are encrypted field by field with AES-256, all traffic runs over TLS, every action is logged and each user only sees the practices assigned to them. Hosting is on Google Cloud in the United States.
Our workflows were built around Florida Medicaid and behavioral-health programs, and the billing, credentialing and audit portals work for practices in other states too.
The Clinical Portal can be your documentation system for CBH, TCM and TMS programs. If you keep another EHR, Billing, Credentialing and Audit work alongside it.
Contact
Let's talk about your practice.
Tell us which programs you run. We will show you the portals with your kind of data.
Thank you — we received your message.
A member of the team will write back to the email you gave us, usually within one business day.
Next step: a member of the team writes back within one business day.